Working life these days also presents many challenges. My own particular interest is in supporting organisations that work with risk to support vulnerable people, with complex health and social needs.
It is vital to be able to stop and think. The room and support to do so, can be transformative for teams and organisations. By allowing ourselves to explore alternative approaches to difficulties, effective solutions to problems can often emerge. In my experience simple and creative approaches to difficulties can enable the best outcomes.
CASE STUDY
Client – A leading UK voluntary organisation
Challenge – To support a UK wide participation team in developing a comprehensive assessment process for engaging, supporting and managing risk in mental health participation work.
How I helped – Enabling effective user participation is a key challenge for many statutory and voluntary organisations, as it is a prerequisite within many funding contracts. When we are working with vulnerable client groups such as those with their own complex mental health needs or experience of social exclusion, care needs to be taken with how we support people to find their voices.
CLIENTS COMMENT
“Zoe is one of a small, expert group of trainers who work with us at Young Minds to devise and deliver commissioned programmes across the UK. As Training and Development manager I have known the quality of her work for many years and can rely on the care with which she prepares and the skill with which she is able to respond appropriately to participant’s needs.
Having co-trained with Zoe I am happy to testify to the professionalism, competence and depth of knowledge that underpins all of her work. Zoe is sensitive to individual participant’s learning needs and to wider group dynamics in ways that create space for real learning and change to happen”.
Roger Catchpole, Training & Development Manager, YoungMinds